Return Policy:

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Below is our return policy:

1. Exchange Only: We offer exchanges for items purchased within 10 days of the original purchase date.

2. Items Eligible for Exchange: Only unused, unworn, and undamaged items in their original packaging are eligible for exchange.

3. Exchange Process:

  • Contact our customer service team at customersupport@yevadesigns.com to initiate the exchange process.
  • Provide your order number and details of the item you wish to exchange.
  • Our team will provide you with instructions on how to return the item.
  • Once we receive the returned item and verify its eligibility, we will process the exchange.

4. Exchange Options: You can exchange the item for a different size, color, or a similar product of equal or lesser value, subject to availability.

5. Exclusions: Certain items, such as personalized or customized products, are not eligible for exchange unless they are defective or damaged upon receipt.

6. Shipping Costs: Customers are responsible for the shipping costs associated with returning the item for exchange.

7. Refund Policy: Please note that we do not offer refunds. Exchanges are the only form of compensation for returned items.

8. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately for assistance. We will arrange for a replacement or exchange at no additional cost to you.

If you have any questions or concerns regarding our return policy, feel free to contact us. Thank you for choosing YEVA!

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping