{"id":12,"date":"2024-02-25T07:31:18","date_gmt":"2024-02-25T07:31:18","guid":{"rendered":"https:\/\/yevadesigns.com\/?page_id=12"},"modified":"2024-05-21T23:11:10","modified_gmt":"2024-05-21T23:11:10","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/yevadesigns.com\/fr\/refund_returns\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"
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Politique de retour:<\/strong><\/p>\n<\/div>\n<\/div>\n

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Merci d'avoir fait du shopping avec nous! Nous nous effor\u00e7ons de garantir votre satisfaction \u00e0 chaque achat. Vous trouverez ci-dessous notre politique de retour\u00a0:<\/p>\n

1. \u00c9change uniquement : Nous proposons des \u00e9changes pour les articles achet\u00e9s dans les 10 jours suivant la date d'achat initiale.<\/p>\n

2. Articles \u00e9ligibles \u00e0 l'\u00e9change\u00a0: seuls les articles inutilis\u00e9s, non port\u00e9s et non endommag\u00e9s dans leur emballage d'origine sont \u00e9ligibles \u00e0 l'\u00e9change.<\/p>\n

3. Processus d'\u00e9change\u00a0:<\/p>\n

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  • Contactez notre \u00e9quipe de service client \u00e0 customersupport@yevadesigns.com pour lancer le processus d'\u00e9change.<\/li>\n
  • Fournissez votre num\u00e9ro de commande et les d\u00e9tails de l'article que vous souhaitez \u00e9changer.<\/li>\n
  • Notre \u00e9quipe vous fournira des instructions sur la mani\u00e8re de retourner l'article.<\/li>\n
  • Une fois que nous aurons re\u00e7u l'article retourn\u00e9 et v\u00e9rifi\u00e9 son \u00e9ligibilit\u00e9, nous traiterons l'\u00e9change.<\/li>\n<\/ul>\n

    4. Options d'\u00e9change\u00a0: vous pouvez \u00e9changer l'article contre une taille, une couleur diff\u00e9rente ou un produit similaire de valeur \u00e9gale ou inf\u00e9rieure, sous r\u00e9serve de disponibilit\u00e9.<\/p>\n

    5. Exclusions : Certains articles, tels que les produits personnalis\u00e9s ou personnalis\u00e9s, ne sont pas \u00e9ligibles \u00e0 l'\u00e9change \u00e0 moins qu'ils ne soient d\u00e9fectueux ou endommag\u00e9s \u00e0 la r\u00e9ception.<\/p>\n

    6. Frais d'exp\u00e9dition : Les clients sont responsables des frais d'exp\u00e9dition associ\u00e9s au retour de l'article pour \u00e9change.<\/p>\n

    7. Politique de remboursement : Veuillez noter que nous n'offrons pas de remboursement. Les \u00e9changes sont la seule forme de compensation pour les articles retourn\u00e9s.<\/p>\n

    8. Articles d\u00e9fectueux ou endommag\u00e9s : Si vous recevez un article d\u00e9fectueux ou endommag\u00e9, veuillez nous contacter imm\u00e9diatement pour obtenir de l'aide. Nous organiserons un remplacement ou un \u00e9change sans frais suppl\u00e9mentaires pour vous.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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    Si vous avez des questions ou des pr\u00e9occupations concernant notre politique de retour, n'h\u00e9sitez pas \u00e0 nous contacter. Merci d'avoir choisi YEVA!<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Return Policy: Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Below is our…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"post-meta":{"_edit_lock":["1716333070:1"],"_elementor_edit_mode":["builder"],"_elementor_template_type":["wp-page"],"_elementor_version":["3.21.5"],"_wp_page_template":["elementor_header_footer"],"_elementor_data":["[{\"id\":\"dca0f65\",\"elType\":\"container\",\"settings\":[],\"elements\":[{\"id\":\"2adfb9bc\",\"elType\":\"widget\",\"settings\":{\"editor\":\"

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    Return Policy:<\\\/strong><\\\/p>\\n<\\\/div>\\n<\\\/div>\\n

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    Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Below is our return policy:<\\\/p>\\n

    1. Exchange Only: We offer exchanges for items purchased within 10 days of the original purchase date.<\\\/p>\\n

    2. Items Eligible for Exchange: Only unused, unworn, and undamaged items in their original packaging are eligible for exchange.<\\\/p>\\n

    3. Exchange Process:<\\\/p>\\n

      \\n
    • Contact our customer service team at customersupport@yevadesigns.com to initiate the exchange process.<\\\/li>\\n
    • Provide your order number and details of the item you wish to exchange.<\\\/li>\\n
    • Our team will provide you with instructions on how to return the item.<\\\/li>\\n
    • Once we receive the returned item and verify its eligibility, we will process the exchange.<\\\/li>\\n<\\\/ul>\\n

      4. Exchange Options: You can exchange the item for a different size, color, or a similar product of equal or lesser value, subject to availability.<\\\/p>\\n

      5. Exclusions: Certain items, such as personalized or customized products, are not eligible for exchange unless they are defective or damaged upon receipt.<\\\/p>\\n

      6. Shipping Costs: Customers are responsible for the shipping costs associated with returning the item for exchange.<\\\/p>\\n

      7. Refund Policy: Please note that we do not offer refunds. Exchanges are the only form of compensation for returned items.<\\\/p>\\n

      8. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately for assistance. We will arrange for a replacement or exchange at no additional cost to you.<\\\/p>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n

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      If you have any questions or concerns regarding our return policy, feel free to contact us. Thank you for choosing YEVA!<\\\/p>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\",\"align_mobile\":\"left\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false}]"],"_elementor_page_assets":["a:1:{s:7:\"scripts\";a:1:{i:0;s:18:\"elementor-frontend\";}}"],"_elementor_css":["a:6:{s:4:\"time\";i:1771632681;s:5:\"fonts\";a:0:{}s:5:\"icons\";a:0:{}s:20:\"dynamic_elements_ids\";a:0:{}s:6:\"status\";s:4:\"file\";i:0;s:0:\"\";}"],"_elementor_element_cache":["{\"timeout\":1775538971,\"value\":{\"content\":\"

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